Last Updated: September 2026
Overview
TicketWAVES is a ticket marketplace connecting buyers and sellers. Refund eligibility depends on event status, ticket validity, and seller compliance.
Cancelled Events
If an event is officially cancelled and not rescheduled, eligible buyers may receive a refund according to event organizer policies.
Postponed Events
Tickets generally remain valid for rescheduled dates unless otherwise announced by the organizer.
Invalid Tickets
If a buyer receives a ticket that is proven invalid and cannot be used for entry, TicketWAVES may investigate and provide protection under our Buyer Protection Policy.
Seller Responsibilities
Sellers must provide accurate ticket details and valid tickets.
Buyer Responsibilities
Buyers should carefully review listing information before purchasing.
Chargebacks
Fraudulent chargebacks may result in account suspension and legal action.
Contact Us
Email: support@ticketwaves.top